Capacitare is a small multinational consultancy that aims to train and empower people, private companies and public organizations to overcome the challenges of formalizing recruited foreign talent to advance projects. Capacitare CEO Carla Santos tells us about the consultancy, its mission, online coffee conversations, and how companies can use Capacitare.
What does Training do?
Carla Santos – Capacitare is a micro and micro consulting firm focused on training and empowering people, private companies and public entities to overcome the challenges associated with the formalization of foreign talent recruited to advance projects; the immigration process and personal business initiatives; and manage initiatives to support neighbors and associations. Together with private companies, Capacitare contributes to improving the logistics of human resources management, more specifically the formal processes required to recruit foreign talent in Portugal. With fewer restrictions on the mobility of competent and qualified workers, these companies seize opportunities to take advantage of new projects, which require specific profiles and skills, present on the global stage. Together with citizens who immigrate to Portugal, Capacitare simplifies the way they navigate the complex processes of regulation of their status and documents, with the aim of guaranteeing their well-being and that of their families in accordance with the law and the national infrastructure. Along with new entrepreneurs or business transfer projects to Portugal, Capacitare simplifies the formalization of the company and foreign employees that it hires in the national territory, facilitating navigation and identification of available and relevant support initiatives (such as access to financing or support for employment), which is essential for future business sustainability. Together with public entities such as town halls and social economy entities, Capacitare plays an important and influential facilitating role, insofar as it supports efforts so that customer service technicians, citizens and affiliates can more effectively follow procedures and better implement the support measures they generate. . with the aim of generating the positive impact they propose.
What did they do inside the companies?
Carla Santos – More and more companies are interested in providing a more complete and effective support to the foreign employees they hire, who need to liquidate their documents (legal status), thus creating greater security and tranquility around their employees. The maturity of the processes implemented varies greatly from one organization to another, but most of our clients want to innovate the existing process that manages these activities or create and implement new initiatives and best practices in line with international excellence. We usually collaborate with areas dedicated to people in the organization, such as social responsibility and innovation, equality and diversity, human resources departments and even athlete support offices, in the case of sports entities. At Gulbenkian, for example, we have embarked on a joint journey with various national and international organizations to analyze and devise good practices that the Portuguese government will implement as public policies. We are waiting, at this time, for the public presentation of the recommendations that have emerged for the inclusion, diversity and equality of currently underrepresented groups in our country. We cooperate with clients who want to hire foreign talent with a very specific skill profile, which is crucial to integrate different projects in the organization. We found that these companies still have to deal with internal and external stakeholders who are too focused on obstacles and difficulties instead of finding solutions and alternatives. In these cases, our approach allows us to perform detailed checks between internal project times and processes in accordance with applicable legislation, allowing companies to enter into contracts more effectively. More generally, we offer our support to the families of staff, associates and residents, who praise the way we streamline and simplify processes that can be emotionally stressful, and the patient, caring and hands-on approach we bring to each member of the family. In the field of personnel care, the companies with which we collaborate significantly reduce complaint rates, improve low productivity and efficiency rates, because we train their technicians so that they are clearer and more agile in the processes of hiring foreigners . We collaborate in a very special way with companies committed to the Sustainable Development Goals or the UN Global Compact or that seek to advance on their path to the B-Corp certification level, providing them with the ability to connect them with a variety of projects from underrepresented countries. and so, their goal is to broaden the scope of support they receive and diversify.
What is the purpose of online coffee chats?
Carla Santos – Conversas de Café connects the different audiences with which we work (citizens, public and private entities) and promotes the exchange of various good practices and competency profiles, as well as qualified communication between the participants. It is a convenient way to humanize the migration process and all the legal logistics associated with it, promoting spaces for dialogue and co-creation of new products and services in the face of the realities manifested by the different actors. Capacitare arose from extensive experience with migration and human mobility, and its genetics are inspired by the five dimensions enshrined in the Sustainable Development Goals: People, Partnerships, Peace, Prosperity and Planet. Conversas de Café is based on these premises, which is why it brings hope and reflects a spirit of mutual aid and sustainability, with real stories, where people, companies and public organizations are inspired and complement each other. It is impossible to talk about companies and their organizational culture and not be associated with the goal of their collaborators, because at the center of this topic we are talking about promoting dreams and life projects and appreciating the need to live in peace in an inclusive society. , bringing families together and ensuring a better professional, psychological and emotional balance.
How can companies use Capacitare?
Carla Santos – We invite colleagues responsible for recruitment processes (human resources, training, for example), or coordinators of projects that focus on the social economy to talk to us about new ways to innovate or streamline the operation and efficiency of the activities involved. in foreign recruitment and management and how to achieve the desired results in the next stage of expansion and sustainability. We are committed to connecting, empowering and qualifying people, projects and companies with a multidisciplinary team that is capable of understanding the different opportunities and alternatives of the project or objectives to be achieved.